Delete your account
You can delete your Protoein Burrito account and the personal data tied to it at any time. Choose one of the options below.
Delete it in the app
Open the app, sign in, then go to Account → Delete account and confirm. Deletion takes effect immediately and cannot be undone.
If you still have a meal pack that is active, scheduled, paused or awaiting payment, cancel or finish it first. The app will tell you which pack is blocking deletion.
Request deletion by email
Can’t open the app? Email us from the address linked to your account, with “Protoein Burrito” in the subject, and ask us to delete your account. We may ask you to confirm it is you.
What is deleted
Your profile (name, email and phone number), saved addresses, notification devices and your sign-in are deleted or made anonymous.
What is kept
Past orders, subscriptions and payment records may be kept by the kitchen as required for accounting and legal obligations. They are no longer linked to you by name.